Periodic maintenance has an important goal: to ensure the continuity of a professional kitchen's operations

2/21/24 12:28 PM
The service ID is a direct link to the product data

In professional kitchens, the importance of maintenance is increasing due to the intense efficiency requirements kitchens face. The equipment has been purchased to be used in production, and this is best achieved by keeping it in good condition. In today’s world, the role of periodic maintenance cannot be overstated.

The maintenance of a professional kitchen starts during the warranty period – just like with cars. When periodic maintenance is performed proactively, the equipment works every day. If repair maintenance is needed, something is already broken.

Periodic maintenance helps you get the full benefit of your investment – the equipment works and is productive throughout its entire life cycle. During the periodic maintenance visits, we can also ensure that the kitchen equipment complies with the current regulations and that occupational safety is in order. 

Responsible service

Metos Maintenance helps its customers across Sweden. All technicians are professional electricians, and on top of that they have Metos' own training and equipment knowledge collected during long employment relationships. 

The equipment selection offered by Metos is huge, and the technology changes and develops all the time. High-quality equipment maintenance is a responsible choice on the part of both Metos and the customer. Maintenance significantly extends the life of the equipment and postpones the need for new investments. In addition, a serviced device always works energy-efficiently.

Focusing on customer satisfaction

Focusing on serving professional kitchen customers gives our maintenance services a solid foundation for customer satisfaction. Maintenance organization and spare parts in technicians' cars serves locally in different parts of the country. 
Although the importance of periodic maintenance is growing, repair maintenance always also has its own role. The goal of Metos' repair maintenance is to handle 80% of cases within one business day. 

The service ID is a direct link to the product’s “personal information”

The product's maintenance history starts with the kitchen design. The right product for each need, correctly installed and correct use.
A service ID is immediately glued to each Metos product during the installation phase, based on which we can find all the necessary information. All past, present and predictive information can be found in the register as long as Metos is responsible for maintenance. Things must be easy for customers. 

Is periodic maintenance a good option for you?

If you are interested in the benefits of periodic maintenance, please contact us. A maintenance contract can be a reasonable option even when a product/kitchen has been in operation for a longer time.

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